FAQ

Check-in is from 3PM.
Check-out is until 10AM. (Differs depending on plan. )

If you know the time in advance please contact us at lodging reservations or the front desk.
Also please be sure to contact us if you will be later than your planned arrival time.
There is no closing time.

Please let the staff know and we will hold your luggage.

Please send it addressed care of the front desk.
Please also write "[reserved lodger name], [check-in date]" when sending.
20-12 Nihonbashihakozakicho, Chuo-ku, Tokyo-to 103-0015
HOTEL AXAS Nihonbashi (Name of lodger) Care of Front Desk

Yes. Please inquire with the front desk.

If you do not receive a confirmation e-mail, please contact the hotel directly by phone or e-mail and we will respond.

TEL:03-5640-8066
Email:axasnihonbashi@gmail.com

You can use Visa and MasterCard.

【cancellation policy】
Cancellation fees are as follows.

・Same day：100%
・Day before：80%
・～3 days before：20%

No-shows without notification will be charged as follows.
・No-show/non-arrival without notification：100%

All rooms offer free connection to the internet (Wi-Fi/wired).

We offer nightwear, bath towels, face towels, hand towels, hand soap, toothbrushes, hair brushes, cotton, cotton swabs, shampoo, conditioner, body soap, body wash towel, razors, and hair bands.

Please see here for details.

2 minute walk to Tokyo Metro Hanzomon Line "Suitengumae" Station (Exit 2, about 150m)
8 minute walk (exit 4b, about 590m) from "Kayabacho" station on the Tokyo Metro Hibiya/Tozai lines
9 minute walk (exit A2, about 670m) from "Ningyocho" station on the Tokyo Metro Hibiya/Toei Asakusa lines

Please see here for details.

There is one located 1 minute on foot.